About & Trust

Local Heart. Enterprise Standards.

Third Coast Cleaners is a West Michigan–owned cleaning company built specifically for short-term rental hosts and property managers who can't afford anything less than flawless turnovers.

Our Story

A West Michigan mom who built the cleaning company she wished she had.

Third Coast Cleaners was founded by a West Michigan mother and entrepreneur who watched hosts and property managers across the Lakeshore lose sleep over unreliable cleaners, missed turnovers, and the chaos of texting at 11 PM to confirm someone showed up.

The premise was simple: take the operational technology of a massive national agency and pair it with the warmth, accountability, and care of a locally owned business. No call centers. No subcontractor roulette. Just a team that treats your investment like their own — because they live in the same community you serve.

Today, we serve hosts and property management companies across Grand Rapids, the Lakeshore, and all of West Michigan with calendar-synced, photo-documented, fully insured turnovers.

Trust & Safety

The credentials behind every clean.

Property managers and underwriters require documentation. Owners require peace of mind. We deliver both.

Fully Insured

We carry general liability and workers' compensation coverage on every job. Certificates of insurance available on request for property managers and owners.

Bonded

Our team is bonded, giving you protection and peace of mind in the rare event of a loss. Your investment is treated with the same care we'd give our own.

Background-Checked Staff

Every cleaner on our team passes a background check before stepping into your property. We hire carefully, train thoroughly, and stand behind every member of our crew.

Operational Standards

How we deliver enterprise-grade quality, every turnover.

Five-Star Turnover Checklist

Standardized procedures, room by room, on every clean — not improvised, not skipped.

Photo Reports Every Time

We document every turnover and send the report to your inbox before the next guest arrives.

Secure Access Protocols

Lockbox codes, smart locks, and access credentials handled with strict, audited protocols.

Locally Owned

A real West Michigan owner accountable to every host we serve.

Enterprise Tooling

Turno-powered automation, SLA-backed turnovers, photo-documented quality.